playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 1314290205
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to log in successfully. This streamlined process allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP within the allotted time, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only eligible for the money earned from gaming, not bonus amounts. This means you can only withdraw funds earned through gameplay, not rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless experience and facilitate future transactions. Your timely completion of KYC details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may require users to wait for up to 24 hours. This delay can be a result of unforeseen issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings derived from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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